- First fully-fledged textbook on digital marketing that covers the entire marketing process;
- with contributions from more than 20 online marketing specialists
- English edition of the Dutch standard issue Basisboek Online Marketing.
Digital Marketing Fundamentals is the first fully-fledged textbook on digital marketing that covers the entire marketing process. Both the scientific theory behind digital marketing as well as techniques and media are discussed. Digital Marketing Fundamentals is easy to read and contains many International examples and case studies. The Dutch version of this book (Basisboek Online Marketing) has become a standard issue in The Netherlands.
Digital Marketing Fundamentals is very suitable for commercial and management courses in higher education.
In Digital Marketing Fundamentals, all relevant aspects of digital marketing are addressed: strategic aspects, the use of the internet for market research, product development and realisation, branding, customer acquisition, customer loyalty and order processing. The book also discusses effective websites and apps, digital analytics and planning and organisation. The application of social media and mobile communication is seamlessly integrated into the topics.
Digital technologies make it increasingly possible to create exchange, experiential and engagement value. As a result, online marketing professionals are increasingly focusing on customer value and customer relationships, both in the short and the long term. The customer cycle has therefore been chosen as the starting point for the third edition of the Digital Marketing Fundamentals. This has led to a different theoretical framework and a new chapter structure. Per phase of the buying and usage cycle, the textbook explains how online marketing professionals create customer value through digital interaction. The subject matter has been rearranged, updated, cleaned up and shortened and supplemented with the latest insights, examples, assignments and cases.
